While doing a graduate degree in 1997 at the University of Miami, Susan worked for the Miami Herald and interned at the New York Times.
Susan went on to Maclean's, Canada's weekly news-magazine. There, she began to do both investigative reporting and feature writing. Her first investigative story at Maclean's examined the exotic wildlife trade in North America and was nominated for a National Magazine Award.
In 2007, Mariatu Karma, a child victim of the Sierra Leone war, asked Susan to write her memoir. That book, Bite of the Mango, went on to become an international hit.
Today, Susan's writing appears in Times (London), Glamour, Marie Claire, MS, The Guardian, Elle, Newsweek/Daily Beast. Her books have been published in more than 35 countries. Some of her stories have also been made into documentary films.
Susan is a descendant of eight founding fathers of Hartford Connecticut; daughters of the United Confederate; Spanish pirates; and Scottish horse thieves.